Derek Clontz and Susan Ambrosino are doing business the new old-fashioned way, person to person, friend to friend, at your beck and call for any assistance you might need whenever you need it seven days a week - and not from an AI robot in "learning mode" or an uncaring clerk.
"When you need us," says Derek, "we're here for you. No ifs, ands or buts about it.
"As our company's chief herbalist, I'm available to you Monday-Sunday via email and Monday-Friday by telephone. I respond to every letter the same day you send your email, and I answer my own phone. Nobody stands between us.
"Susan and I have specialized in providing you with highest-quality, certified herbs in capsules, liquids and in bulk by the pound, kilo or ton since 1994 - this is our 32nd anniversary year.
"We've partnered with great manufacturers that inlcude Herbalist-Alchemist, Rainforest Pharmacy, Life Extension, Mayway, Plum Flower & Bamboo Pharmacy, Allergy Research Group, Eclectic Herbs, Christopher's Original Formulas, Heron Botanicals and our own Derek Clontz Synergy System Adaptogenic Herbs& Formulas —all fairly priced to meet the needs of every budget.
"Our mission to educate and empower consumers in the appropriate, safe and effective uses of medicinal herbs and supplements isn't just talk, we walk the walk.
"As has been true for years, Susan and I volunteer our time and experience, refusing compensation of any kind from the company we founded in 1994. All net profits will continue to be donated to various charities and organizations dedicated to feeding the hungry and providing them with health care they otherwise would be unlikely to get.
"When you buy herbs from our company, you are helping the cause because the profits from your purchases are quickly distributed to charities, churches and other organizations that can direct the money to the impoverished men, women and children who need it most - the sick, the hungry, the homeless and the disenfranchised in the United States and in countries around the world.
"Questions? Need help? My telephone number is 386-842-2177. My telephone hours are Tuesdays and Thursdays, 10 a.m. until 6 p.m. Eastern, and Mondays, Wednesdays, and Fridays 10 a.m. until 6 p.m.
"For a same-day response seven days a week, click My Question for Derek. Rest assured, I personally read and respond to every email, no A.I. or go-betweens ever. When you ask for help, you're going straight to the top.
"That's not a promise. That's a guarantee."
Derek Clontz and Susan Ambrosino, your trusted friends in herbs since 1994—this is our 32nd anniversary year.